Returns & Exchanges
At WOUF, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for easy returns and exchanges. All items must be returned in their original condition, unworn and with all tags attached, to ensure a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging and securely seal the box, ensuring you include the packing slip provided in the portal.
Ship It Back
Print your prepaid shipping label, attach it to the outside of your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing